How to Kick off the New Year with a BANG!

kdewald Customer Service, Hiring & Training, Holidays, Industry Info/topic, Marketing Tips, small business tips, Uncategorized Leave a Comment

It’s always a letdown when the Holiday’s come to an end. Decorations come down, time with family falls short and all those delicious leftovers run out. The good news is, there’s always something to look forward to! The New Year offers new opportunity and a clear slate to set new goals. Here are a few ways to kick off the …

Top Tips from Moving Sales Academy Live

kdewald Business Metrics, Customer Service, Hiring & Training, Industry Info/topic, Marketing Tips, Sales Tips, small business tips, Uncategorized Leave a Comment

In a previous post focused on connecting our readers with moving industry experts, we briefly introduced all of you to Louis Massaro – a former million dollar moving company owner and now a top mentor in the industry. Last week our team attended Moving Sales Academy Live hosted by Louis in an effort to learn how we can improve ourselves and better serve our movers and …

How to Motivate Sales Agents During the Slow Season

kdewald Hiring & Training, Industry Info/topic, Sales Tips, small business tips, Uncategorized Leave a Comment

If you’re an owner operator, you’ve probably worked the sales end of your business and know how stressful being on the phones can be. Even more so, you know all too well how hard it is to break through the lethargy that overwhelms coming out of the busy season. Calls die down, relaxation sets in, and you become unmotivated. If …

Ways to deal with the truck driver shortage: Part 2

kdewald Hiring & Training, Industry Info/topic, small business tips Leave a Comment

As we talked about, the truck driver shortage is real and impacts moving companies. New technologies and ways to find drivers can help address hiring. Autonomous Trucking Driverless trucks. Yes, trucks that drive themselves. Just let that sink in for a minute. It might sound scary and dangerous even, as new technology does. The reality is that the idea of …

Ways to deal with the truck driver shortage: Part 1

kdewald Hiring & Training, Industry Info/topic, small business tips Leave a Comment

The current truck driver shortage across the U.S. and Canada is real. The industry turnover rate has consistently stayed over 90 percent. As a professional mover, you may have experienced this first hand. Growing up with truckers in the family, I’ve been told that trucking is a little about skill and a lot about confidence. So what can you do …