How to Grow a Multimillion-Dollar Moving Company

Clair Simpson Uncategorized Leave a Comment

     

The Building Blocks for Success

Helping North Texans move for over 30 years, Olde World Movers was established in 1988 with just one truck, and the desire to create an innovative, modern and progressive moving company.

Over 3 decades later they have become one of the most successful and trusted moving companies in the area.

So how do you go from one truck to a thriving, multimillion-dollar moving company?

About Olde World Movers

Olde World Movers has been a top provider of premium moving services to the Dallas-Fort Worth metroplex for over 30 years. Licensed, bonded and insured, they offer affordable rates and a professional staff that are committed to providing outstanding customer service. As well as the DFW metroplex, they also serve Austin, San Antonio, Houston, and other major cities in Texas.

An Olde World Movers truck

Early Challenges

After working as an independent contractor for a major furniture delivery company in Chicago, Erich Horder made the decision to start his own moving company in the late 80s.

In the early days of running a new business, owners are often pulled in multiple directions and there are never enough hours in the day. Olde World Movers owners Erich and Teresa wanted to concentrate on growing their company, but they found that they were spending a lot of time answering the phone on nights and weekends.

The owners of Olde World Movers

One of their main challenges was finding a way to ensure that all the calls were answered, while their valuable time could be maximized to focus on growth in other areas of their business.

"I needed to get off the phone and focus on other areas of growth for my company."

 

No Call Goes Unanswered

Olde World Movers partnered with Oncue so they could ensure that every single call would be answered. When their sales manager was on another call, Erich and Teresa knew that Oncue would be there, ready and waiting to answer all of their other calls.

This gave them the flexibility to concentrate on growing other aspects of the business, safe in the knowledge that a trained team of sales professionals were turning their incoming calls into booked jobs.

"Having your phone answered every time it rings is powerful."

 

Selecting the Right Tools for Growth

As most moving company owners know, advertising to attract new leads can be expensive. For every sales call that does not get answered, you’re not only losing a potential customer, but also the valuable money spent on attracting that call in the first place.

By relying on Oncue to help answer all of their calls, the team at Olde World Movers knew that the money spent on advertising through their marketing agency to generate new leads would not be wasted, and every call had the potential to turn into a paying customer.

 

Olde World Movers moving truck

 

Over the years they have successfully grown their company from one truck and a helper into a thriving business with a small fleet of trucks and an experienced crew that is there to serve their loyal, and growing, customer base.

"I was surprised about how user-friendly the operations calendar works. One of the best in the industry."

 

As we continue to help companies like Olde World Movers grow, we aim to work closely with our customers to give them the tools they need to keep booking more jobs. We continually update our software to ensure that our customers get what they need to understand the health of their business, and make informed decisions based on data.

Grow your Moving Company with Oncue Lite

"I would recommend Oncue to other moving companies. This company was a huge part of taking my company to a multimillion dollar company!"

 

Oncue Lite was specifically designed to ensure that movers don’t miss a single weekend sales call.

Whether you’re covering the lines yourself or you have a skeleton sales crew on the weekends, our US-based call center team is there to turn your sales calls into booked jobs.

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